Contact Us

Have questions about contraceptive options? Need help with our comparison tool? We're here to help you make informed decisions about your reproductive health.

Send us a Message

Fill out the form below and we'll get back to you within 24-48 hours.

Or email us directly:

Contact Information

How to reach our team

Email Support

whatpillau@gmail.com

Response within 24-48 hours

Response Times

Monday - Friday: 24 hours

Weekends: 48 hours

Service Area

Australia-wide

Information based on TGA & PBS data

Frequently Asked Questions

Quick answers to common questions

Is this medical advice?

No, Whatpill? AU provides information only. We compile data from official TGA and PBS sources to help you make informed decisions. Always consult your healthcare provider for personalized medical advice.

How accurate is your data?

Our information is sourced directly from official TGA (Therapeutic Goods Administration) and PBS (Pharmaceutical Benefits Scheme) databases. We update our data regularly to ensure accuracy, with the last update in May 2025.

Can I request new features?

We welcome feedback and feature requests. Email us at whatpillau@gmail.com with your suggestions to help us improve the service.

Is my data private?

Yes, we take privacy seriously. We follow strict privacy policies and comply with Australian privacy laws. Read our Privacy Policy for full details on how we handle your information.

Do I need an account to use the site?

No, you can browse and compare pills without an account. However, creating an account allows you to leave reviews and help others make informed decisions.

Are the reviews authentic?

Yes, all reviews come from verified users who have created accounts. We do not allow anonymous reviews to ensure authenticity and accountability.

Why are some pills not on the PBS?

Not all contraceptive pills are subsidized by the PBS. Some are available only through private prescription. We clearly indicate PBS status and pricing for each pill.

Can I get a prescription through this site?

No, we do not provide prescriptions. You must consult with a qualified healthcare provider (GP, gynecologist, or sexual health clinic) to obtain a prescription.

What if I experience side effects?

If you experience concerning side effects from any medication, contact your healthcare provider immediately. For emergencies, call 000 or visit your nearest emergency department.

How do I report incorrect information?

If you notice any inaccuracies in our data, please email us at whatpillau@gmail.com with details. We take data accuracy seriously and will investigate promptly.

Medical Emergency?

For urgent medical concerns, don't wait for our response:

Emergency: Call 000

Health Direct: 1800 022 222

Sexual Health: Contact your local clinic