Terms of Service

Legal terms and conditions for using WhatPillAU

Important Legal Notice

By using this website, you agree to these terms and acknowledge that this service provides information only and does not constitute medical advice. Always consult healthcare professionals for medical decisions.

Questions about these terms? Contact us here

1. Acceptance of Terms

By accessing and using WhatPillAU ("the Website", "the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our website located at whatpillau.com.au (the "Service") operated by WhatPillAU ("us", "we", or "our").

Effective Date: These terms are effective as of 16/10/2025 and were last updated on 16/10/2025.

2. Service Description

WhatPillAU is an informational website that provides:

  • Comparative information about contraceptive medications available in Australia
  • General educational content about contraceptive options
  • User review and rating functionality
  • Price comparison tools

We do NOT:

  • Sell, dispense, or provide medications
  • Provide medical advice, diagnosis, or treatment
  • Replace professional medical consultation
  • Guarantee the accuracy of all information

3. Medical Disclaimer and Limitations

CRITICAL MEDICAL DISCLAIMER:

The information provided on this website is for educational and informational purposes only and does not constitute medical advice, diagnosis, or treatment. You should not rely on this information as a substitute for, nor does it replace, professional medical advice, diagnosis, or treatment.

Professional Consultation Required: Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition or medication. Never disregard professional medical advice or delay in seeking it because of something you have read on this website.

Individual Variation: Contraceptive effectiveness, side effects, and suitability vary significantly between individuals. What works for one person may not work for another.

Emergency Situations: If you think you may have a medical emergency, call your doctor or 000 immediately. This website does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned on the site.

4. User Accounts and Responsibilities

Account Creation: You may create an account to access certain features. You are responsible for maintaining the confidentiality of your account and password.

Accurate Information: You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

Prohibited Uses: You may not use our service:

  • For any unlawful purpose or to solicit others to perform unlawful acts
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • To submit false or misleading information
  • To upload or transmit viruses or any other type of malicious code

5. User-Generated Content and Reviews

Review Guidelines: When submitting reviews or other content, you agree that:

  • Your content is based on your personal experience
  • You will not provide medical advice to other users
  • You will not make false or misleading claims
  • You will respect the privacy of others
  • Your content does not violate any laws or regulations

Content Ownership: You retain ownership of content you submit, but grant us a non-exclusive, worldwide, royalty-free license to use, modify, and display your content in connection with our service.

Moderation: We reserve the right to remove any content that violates these terms or is deemed inappropriate, without notice.

6. Information Accuracy and Sources

Data Sources: Information is sourced from official Australian databases including TGA (Therapeutic Goods Administration), PBS (Pharmaceutical Benefits Scheme), and manufacturer product information.

Accuracy Limitations: While we strive for accuracy, we cannot guarantee that all information is current, complete, or error-free. Medication information, prices, availability, and regulations may change without notice.

Verification Responsibility: Users are responsible for verifying information with healthcare providers and pharmacies before making any medical or purchasing decisions.

Report Errors: If you notice any incorrect information, please contact us immediately so we can investigate and update our database.

7. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our service. By using our service, you agree to the collection and use of information in accordance with our Privacy Policy.

View our complete Privacy Policy →

8. Intellectual Property Rights

The service and its original content, features, and functionality are and will remain the exclusive property of WhatPillAU and its licensors. The service is protected by copyright, trademark, and other laws.

Permitted Use: You may access and use the service for personal, non-commercial purposes only.

Prohibited Use: You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our service without prior written consent.

9. Disclaimers and Limitation of Liability

IMPORTANT LIABILITY LIMITATIONS:

To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, regarding the service and your use thereof.

Service Availability: We do not warrant that the service will be uninterrupted, timely, secure, or error-free.

Information Accuracy: We do not warrant the accuracy, completeness, or usefulness of any information on the service.

Limitation of Liability: In no event shall WhatPillAU, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

10. Australian Consumer Law

Consumer Guarantees: Nothing in these terms excludes, restricts, or modifies any consumer guarantees, warranties, or other rights that you may have under the Australian Consumer Law or other applicable laws that cannot be excluded, restricted, or modified by agreement.

Liability Limitation: To the extent permitted by law, our liability for breach of any consumer guarantee that cannot be excluded is limited to, at our option:

  • Re-supplying the services; or
  • Paying the cost of having the services supplied again

11. Governing Law and Jurisdiction

These Terms shall be interpreted and governed by the laws of Australia. Any disputes relating to these terms or the service will be subject to the exclusive jurisdiction of the courts of Australia.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

Notification: We will notify users of changes through:

  • Email notification to registered users
  • Prominent notice on the website
  • Updated "Last Modified" date on this page

Questions about changes to these terms? Contact us

13. Acknowledgment

By using our service, you acknowledge that you have read these Terms of Service and agree to be bound by them. If you do not agree to these terms, you must not use our service.

Last Updated: 16/10/2025
Version: 1.0

Need help understanding these terms? Contact us for clarification